About the Role
Key Responsibilities:
Develop and implement regional sales plans in alignment with company targets.
Identify and acquire new B2B customers for domestic courier and express logistics services.
Drive performance through effective KPIs and sales metrics.
Maintain strong relationships with key customers and channel partners.
Monitor market trends, competitor activities, pricing, and propose regional strategy adjustments.
Work closely with operations to ensure service quality and timely deliveries.
Track and report daily/weekly/monthly sales performance and forecasts.
Ensure timely collections and resolve payment issues with clients.
Ensure customer satisfaction and address complaints/escalations proactively.
Requirements
The Regional Sales Manager is responsible for overseeing and driving sales performance across the mumbai region, expanding the customer base, and ensuring consistent revenue growth for domestic courier services. This includes client acquisition, retention, and strategic partnerships with B2B customers like e-commerce, manufacturing, pharma, and SMEs.
About the Company